Tell us about your visa.

Yes. Sharing your credentials is necessary for monitoring — without access to your portal account, we have no way to check slot availability or book on your behalf. Your credentials are sent directly to our team via WhatsApp and are never stored on any server, database, or third-party system. We use them only to book your appointment. Once you receive your appointment confirmation, you can change your credentials immediately — and we encourage you to.

Full control, always. Your portal credentials belong to you — and if they're ever inaccessible for any reason, CGI Federal restores them within 24 hours with your passport copy and DS-160 email. No middleman can permanently lock you out. We're a registered company with verifiable proofs available in the Contact Us section, and we believe an informed client is the best kind of client.

Payment is due on the same day your appointment is confirmed. Once we've secured your slot, we'll share the official appointment confirmation PDF over WhatsApp. You'll also receive a confirmation email directly from the embassy. Payment is to be cleared the same day — after you've seen the proof, not before.

Absolutely — and in most cases, verification happens automatically. The moment a slot is confirmed, we share the appointment confirmation PDF with you directly over WhatsApp or email. On top of that, the US embassy itself sends an official confirmation email to your registered address. Two independent confirmations before you pay us a single rupee. If you still want an additional check — like a live screenshare where you watch us log in and see the slot yourself, or logging in independently on your own — we can accommodate that too, though we'd request you not to delay payment once satisfied, as it keeps the process smooth for both sides.

No. We access only the official US government visa appointment portal. No bots, no backdoors, no unofficial workarounds.

We monitor continuously and will reach out to you over WhatsApp or call you if slots remain unavailable. We'll check with you whether you can make your preferences more flexible — a wider location or date range often makes a significant difference.

Our team confirms your case within a few hours of receiving your WhatsApp submission. Monitoring begins as soon as your credentials are received. Most clients get a slot within 15–20 days.

Yes. Just message us on WhatsApp and we'll update your monitoring preferences at no extra charge.

No — we handle everything from monitoring to booking. You'll be notified immediately once a slot is secured. If you'd like regular updates in the meantime, just let us know — we're happy to check in with you over WhatsApp or give you a call whenever you want.

Cheaper often means a smaller operation — sometimes a team of 2 or 3 people manually checking your portal once or twice a day. They may quote a shorter processing time, but the actual time taken is usually longer, and in some cases clients are misled about what's happening with their case. A slot that opens at 3 AM gets missed if nobody's watching. Our team monitors around the clock, every day — so the moment a slot appears, we're on it. Ultimately it is your choice, and we respect that. But this is the ground reality of how the industry works, and we believe you deserve to know it before deciding.

We request all clients to research their options thoroughly before committing. Once you're with us, please allow the specified processing time before drawing conclusions. If another agent tells you they got someone booked in a day — that's luck, not a better system. Some accounts get a slot in a day, some take a week longer. No agent in this space has a priority system; slots open randomly and there is no way to speed that up. It is not a reflection of our system being slow. Our team monitors 24 hours a day, 7 days a week — if a slot opens at 3 AM or on a public holiday, we grab it immediately. You will not miss a slot with us, regardless of when it appears. And importantly — no agent has a contact or connection inside a US embassy. Anyone claiming they can pull strings or get you an appointment through inside access is lying. Do not fall for that. We do have our own running costs when monitoring extends over multiple days, so mid-process transfers are not something we prefer. That said, if you genuinely need your credentials back, we will return them — but we'd ask for your patience first.

No — and anyone telling you otherwise is misleading you. Visa appointment slots are completely random. They appear based on cancellations, and no amount of money can change the order in which they open up. Some agents in the market charge a significant premium promising a slot within a certain number of days. That's not a guaranteed service — it's a gamble. If a slot happens to appear in time, they make a large profit. If not, they still walk away with their base fee. Either way, you carry the risk. We don't work that way. Our pricing is flat, our process is transparent, and we will never promise a timeline we cannot control.

Try it once. You'll quickly realise you don't know when the embassy is going to release slots — and when they do, they're gone in seconds. Most people who try on their own spend weeks refreshing the portal at random times, missing slots by minutes, not knowing what to look for or how fast they need to move. We've had clients come to us after trying continuously for 2–3 months on their own. We won't stop you — genuinely. Try on your end, give it your best shot. When you feel exhausted, we'll be happy to take it from there.

Ask them to put it in writing — and to pay you 5x if they don't deliver within the time they promised. See if they agree. That answer will tell you everything.

No, we don't. We're confident in our system and our team, but there's always a slight uncertainty because we're partly dependent on the embassy's own slot releases. If the embassy doesn't release cancellations or new slots in your category or location, there's nothing for us to grab — no matter how hard we monitor. We'll always be upfront about this rather than make a promise we can't keep.